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Hotel and Hospitality, University 1st Year (level 4)

Prepare for an exciting career in the hospitality industry through the online Hotel Management course.
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About the course

Prepare for an exciting career in the vibrant hospitality industry with our comprehensive online Hotel and Hospitality Management course. The Online Business School’s Hotel and Hospitality Management program offers a Level 4 Diploma, totaling 240 credits, meticulously crafted to equip you with the essential skills required for success in the dynamic world of hospitality.

Course Structure and Content

Our online Hospitality Management program is designed to provide a thorough grounding in hospitality management, equivalent to the first and second years of a university degree.

Level 4 (First Year)

  • 10 Comprehensive Modules: Covering fundamental hospitality management topics such as customer service excellence, hospitality operations, financial management, and marketing strategies.
  • 6 Written Assignments: Demonstrate your understanding and application of the material through detailed assignments.

Each module in this course includes 40 guided learning hours of content, accompanied by an additional 30-50 hours of optional materials, including recommended exercises, suggested readings, internet resources, and self-testing exercises.

Throughout the course, you’ll access various support services, including:

  • Tutor Assistance and Webinars: Receive guidance and insights from experienced professionals.
  • Social Learning Forum: Collaborate with peers, share knowledge, and discuss ideas.
  • Supplementary Materials: Access a range of resources to support your studies and assignments.

Explore more about our Hotel and Hospitality Management Courses to see how this program can benefit your career.

ELCAS Funding Eligibility

We are pleased to highlight that this course qualifies for ELCAS funding, making your educational aspirations more accessible than ever.

Learn more about ELCAS funding and how it can support your educational journey.

University Progression Opportunities

Upon successfully passing the online assessments and written assignments, students will receive a prestigious Qualifi diploma and have the opportunity to pursue a Bachelor’s degree through a top-up program at several prestigious universities, including:

  • University of Central Lancashire (UCLan)
  • Northampton University
  • University of Derby

Discover the possibilities with our University Progression Opportunities and take the next step in your academic career.

Career Advancement

This diploma equips you with the skills necessary to pursue a full undergraduate degree and a successful career in hospitality management. Whether you aim to become a hotel manager, event coordinator, or another hospitality professional, our course will provide the foundation you need.

Why Choose Our Course?

  • Comprehensive Curriculum: Gain in-depth knowledge and practical skills in hotel and hospitality management.
  • Flexible Learning: Study at your own pace with access to extensive online resources and support.
  • Career Advancement: Enhance your capabilities and open doors to further education and professional opportunities.
  • Global Recognition: Earn a qualification recognized by leading universities and organizations.

Read more about the benefits of our programs to see why LABM is the right choice for your professional development.

Enroll Today

Propel your hospitality career forward with our Level 4 Diploma in Hotel and Hospitality Management. Contact us now to learn more about enrollment, course details, and how you can achieve your professional goals.

Awarding Body

Course Details

All course material, including online modules and written assignments
Personal tutor support with 1-2-1 Skype sessions
Dedicated student support
Access to an online social learning forum
Assignment marking and feedback

To enrol in a Level 4 course, you must be at least 18 and have a full secondary education. Before enrolling in level 5, you must complete level 4.

On completion of this course students have the opportunity to complete the third year of a degree programme (BA Top up)  from a range of UK universities. The Top up programme can be studied online or on campus.

Students can apply to any university offering the BA Top up, listed below some universities that offer the BA Top up programme in Hotel and Hospitality:

University of Derby

International Hospitality Business Management (Top-Up)

Bournemouth University

BA (Hons) International Hospitality & Tourism Management 

University of Central Lancashire

Management in Hospitality BA – Top up

University of Sunderland

International Tourism and Hospitality Management (Top-Up) BSc (Hons)

University of Northampton

International Tourism Management (Top-Up) BA 

Food and beverage operations

Students will gain an understanding of the processes involved in food and beverage operations, including practical aspects of food and beverage production and service.

Food safety and hygiene

Students will understand the need to comply with regulations and effectively manage procedures for ensuring food safety.

Hospitality and hotel housekeeping

Students will understand the role of the housekeeping department within a hospitality setting. This unit will identify the importance of the housekeeping department and the impact it has on the hospitality operation.

Customer service

Students will be able to understand the importance of a customer focused hospitality establishment in a competitive environment by carrying out research on customers’ requirements and expectations. Students will also gain skills to deliver excellent customer service and evaluate the benefits of exceeding customers’ expectations.

Front office operations

Students will understand the role of the front office department within a hospitality setting. This unit will identify the importance of the front office department and the impact it has on the overall hospitality operation.

Accounting and cost control

Students will understand the principles of costing within hospitality and the contents of key financial statements used, along with the basic accounting techniques used to produce and analyse them.

Global tourism and hospitality

Students will understand the size and scope of the global tourism and hospitality industry. The unit examines the influences that affect it and the growth of its brands within international markets.


Students will be able to understand the key principles of the marketing concept and relate the role of the marketing mix to the hospitality industry. Students will understand the marketing cycle and be able to devise a promotional campaign.

Employee engagement

Students will understand the concept of employee engagement and the key components. Students will be able to assess how employee engagement can have an impact on the overall business performance by introducing specific strategies and practices.

Training and CPD

Students will be able to use different methods for identifying the need for training in a hospitality setting. Students will understand how individuals learn in different ways and the importance of selecting the most effective training method. Students will then be able to plan, design, deliver and evaluate the effectiveness of a training session or program. The students will also be introduced to the concept of Continuous Professional Development and the need and relevance for it in a hospitality setting.

The ATHE Level 4/5 Hotel and Hospitality course is made up of 10 modules and 10 written assignments at each level. On completion of the modules, students will be given access to the assignments. The assignments are approximately 5,000-8,000 words each. Students are provided support on the modules and assignments via the ‘Tutor’ section of the learning platform.

The assignment unit titles for the level 4 course are:

  1. Food and beverage operations
  2. Food safety and hygiene
  3. Hospitality and hotel house keeping
  4. Customer service
  5. Front office operations
  6. Global tourism and hospitality
  7. Employee engagement
  8. Marketing in hospitality
  9. Accounting and cost control
  10. Training and CPD

The assignment unit titles for the level 5 course are:

  1. Food and beverage supply chain management
  2. Quality management
  3. Events and conference management
  4. Customer relationship management
  5. People management in hospitality industry
  6. HRM issues in the hospitality industry
  7. Revenue management in hotels
  8. Corporate social responsibility
  9. Contemporary issues in the hospitality industry
  10. Business planning in the hospitality industry

During the course of study for their diploma in Hospitality Management, students will gain skills in food and beverage supply chain Management, accounting and cost control, marketing in Hotel and leisure, and more. Upon successful completion of the course, students can pursue positions at hotels, restaurants, resorts, and other associated properties in the Hotel and Hospitality industry.

Hotel and Hospitality, University 1st Year (level 4)
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Course details
Quizzes 1
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Full lifetime access
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Working hours

Monday 9:30 am - 6.00 pm
Tuesday 9:30 am - 6.00 pm
Wednesday 9:30 am - 6.00 pm
Thursday 9:30 am - 6.00 pm
Friday 9:30 am - 5.00 pm
Saturday 10:00 am - 4.00 pm
Sunday 10:00 am - 4.00 pm
Vijay Verma
Vijay Verma
I wholeheartedly recommend the London Academy of Business and Management to anyone aspiring to excel in the field of business. This institution not only met but exceeded my expectations, making it a clear choice for those seeking a comprehensive and valuable business education.
Hasna K
Hasna K
highly recommend LABM for those seeking a great education and career development!
Mariam Omar
Mariam Omar
Exceptional experience at the London Academy of Business and Management! The courses are comprehensive, the faculty is knowledgeable, and the support provided is top-notch. I've gained invaluable skills and insights that have immensely benefited my career. Highly recommend this institution for anyone seeking quality education in business management.
Jahnavi Gunda
Jahnavi Gunda
konda saiuday
konda saiuday
The dashboard's subject structure is straightforward and user-friendly, so you can quickly keep track of your progress. The materials were quite helpful, with a lot of detail and examples that assisted me with my homework. I strongly believe London Academy of Business & Management is good in helping students reach their passion in this business world. I enjoyed my association with LABM and hope that continues with every individual. Happy Learning.!
Fawad Sediqi
Fawad Sediqi
We are Extremely happy to being part of LABM.As it’s A great choice for great destinations. ♥️
faheem azimi
faheem azimi
Joining the London Academy of Business and Management is one of the best decision that I have made in life. It is very affordable and professional Online Academy.
Shahwazir Shahrzad
Shahwazir Shahrzad
Highly recommend LABM.
Swetha Panidapu
Swetha Panidapu
I appreciate the tutoring assistance I received because studying on your own can be difficult at times. The modules are highly thorough, and there is a long list of resources available. I can gladly claim that LABM has served as a long-term mentor to me.
Chaitanya Mattapalli
Chaitanya Mattapalli
Their online education portal has bundle of courses to upskill our business management skills. They also help students to get admissions in finest universities of UK.
mustafa sediqi
mustafa sediqi
London Academy of Business and Managment is one of prestigious academic institutions in the world! I feel like I am getting a great education for a price that isn't ridiculous, This school also provides many research opportunities, which I am excited to take part in. LABM is also a great place to study from your own comfort zone, It is a great experience studying here.
Nissreen Chadli
Nissreen Chadli
Marwah Ahadyar
Marwah Ahadyar
Outstanding service
sumayayay 1
sumayayay 1
Outstanding higher education service!
Mariam Hussein
Mariam Hussein
H h
H h
Idil Yusuf
Idil Yusuf
doea smith
doea smith
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