ABOUT THE COURSE
Tenant Support in Housing
FLEXIBLE LEARNING
Health and Social Care, Business and Management, Housing and Property
LEVEL 2 UNDERSTANDING TENANT SUPPORT IN SOCIAL HOUSING
Over 4 million people in the UK live in social housing. It’s important that anyone working in this sector is equipped with the key skills to make a real difference to the lives of tenants and the communities they live in. This fully online course in Understanding Tenant Support in Social Housing will help you deliver great customer service when dealing with tenants and appreciate why it is important to correctly record and report any problems. You’ll learn how to manage challenging behaviour and difficult situations that could arise at work, and understand your role in safeguarding vulnerable community members.
FUNDING
Available fully funded
COURSE DURATION
6 Weeks
COURSE DELIVERY
Online / Paper-based
AWARDING BODY
NCFE
COURSE CONTENT
• Introduction to the social housing sector
• Understand the principles of safeguarding and equality and diversity
• Understand mental and physically ill health
• Understand reasons for problematic behaviour
• Understand issues affecting isolated tenants
LOCATIONS
- England (Distance Learning).
ELIGIBILITY
- The learner must live in England and be over 19 years old
HOW TO SIGN UP
Learners may be eligible for funding which means the course won’t cost a thing to complete (subject to eligibility). There is a £125 cancellation fee if a learner enrols and fails to complete or withdraws early from the course. This is to cover administration costs. We may be able to offer extensions if learners are unable to meet the set submission deadline. Please read the declaration on the enrolment form carefully before signing up.
This is a free course from the London Academy of Business and Management (LABM) we have many online Free Courses available on our website.
